By way of uncompromising personalized service, a compassionate approach to care and orthodontic excellence, our mission is to exceed the expectations of our patients, colleagues, and community as a whole. In fulfilling this mission, we will maintain a firm commitment to:
We will provide our patients with the highest quality of care and service in a welcoming and professional environment. We will truly listen to our patients and appreciate their individuality, and our foremost goal will be to ensure that each patient and their family have a thoroughly enjoyable experience from start to finish.
We will cultivate an environment conducive to critical thinking and innovation. We will remain abreast of the latest advances in technology, and we will critically assess and judiciously incorporate new technologies and techniques that offer true advantages for our patients, colleagues, and/or community as a whole. We understand the importance of flexibility and change, and we will adapt to evolving needs.
We will promote a free exchange of ideas and give staff members, patients, and colleagues the means to provide input that will help improve our practice and those of our partners.
We will encourage proactive community involvement, and we will identify, promote, and support social causes reaching beyond the realm of our practice environment. We will also adopt environmentally responsible procedures and protocols in our everyday operations.
We will contribute to the success of our partners through excellent communication and by being a positive extension of their practice. We will also be available to provide advice and guidance related to orthodontic cases taken on by our general practice colleagues.
We will embody and exemplify Integrity, Honesty, Compassion, Courtesy, Respect, Stewardship, Timeliness, Flexibility, and Partnership in fulfilling our commitments.